Effective Date: July 1, 2026
At The Sage Motel (referred to as “we,” “us,” or “our”), located in Saratoga, Wyoming, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book a stay, visit our website, contact us, or otherwise interact with our services.
This policy applies to guests, website visitors, and anyone who provides personal information to us. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, mailing address, email address, phone number, date of birth (for age verification), government-issued ID details (e.g., driver’s license number for check-in), and payment information (credit card details processed securely through third-party providers).
Booking and Stay Information: Reservation details, check-in/check-out dates, number of guests, special requests, and vehicle information.
Website and Technical Data: IP address, browser type, device information, pages visited, and cookies (if applicable) when you visit our website or use online booking systems.
Communication Data: Information you provide when contacting us by phone, email, SMS, or through forms (e.g., inquiries, complaints, or feedback).
We do not knowingly collect data from children under 13 without parental consent.
2. How We Use Your Information
We use your information for the following purposes:
To process reservations, manage your stay, and provide hospitality services.
To communicate with you about bookings, confirmations, changes, or promotions (with your consent where required).
To process payments and prevent fraud.
To comply with legal obligations (e.g., guest registries required by law).
To improve our services, respond to inquiries, and maintain security.
For internal business purposes, such as analytics and marketing (you may opt out of marketing communications at any time).
3. Sharing Your Information
We may share your information in limited circumstances:
Service Providers: With trusted third parties who assist us (e.g., booking platforms like ResNexus, payment processors, email/SMS services, cleaning or maintenance contractors). These parties are contractually obligated to protect your data.
Legal Requirements: When required by law, court order, or government request (e.g., law enforcement or tax authorities).
Business Transfers: In the event of a merger, sale, or transfer of assets.
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is infallible, and we cannot guarantee absolute security.
Payment information is handled by secure third-party processors and is not stored on our systems.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic. You can manage cookie preferences through your browser settings. Third-party services (e.g., Google Analytics) may also set cookies.
6. Your Rights and Choices
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Opt out of marketing communications (reply “STOP” to SMS or unsubscribe from emails).
Request restriction of processing.
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.
7. Retention of Information
We retain your information only as long as necessary for the purposes outlined, to comply with legal obligations, or to resolve disputes. Guest records are typically kept for 1 years.
8. International Data Transfers
As a U.S.-based business, we primarily process data in the United States. If you are located elsewhere, your data may be transferred to and processed in the U.S.
9. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of material changes by posting the new policy on our website or through other appropriate means. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
The Sage Motel 311 S 1st St Saratoga WY 82331 Phone: 307-326-8339 Email: info@thesagemotel.net